72-74 Palmerston Rd, Bournemouth BH1 4JT, UK – 01202 727001
Just bought extremely well priced Jack Wolfskin jacket, which is great as majority of the JW products. In this review I would like to highlight people which working there. Since long time I haven't met so helpful and patient people. I'm very difficult to pleased and very undecided person. They was amazing!!! I'll buy there again just because of them.
Great customer service. Called up to ask about the exact measurements of cool box, as I've had experience with online dimensions being showed incorrectly and they have offered to check the stock physically to confirm. I ended up ordering a bit bigger cool box, as it should still fit the boot of my car and it did. The handles were slightly dirty when it came but otherwise spotless, so probably American manufacturer doesn't care enough about their products. It cost a bit more than what I wanted to pay, but not because OutdoorGear charge more, just had to pay for being able to get a cool box that is the right size and will fit my boot. The delivery came next day, but apparently there was noone to sign so the delivery driver signed it himself as refused. Luckily customer service with OutgoorGear is what I'd expect, they rang up DPD who then told the driver he has to come back and deliver before 4PM.